Shopping Guide & Contact

Small Blessings from Kyoto. Find the details you need before choosing your JOFAE piece.

Find your favourite

Explore hair claw clips, kanzashi hair pins or all collections. For advice about a specific design, size or colour, email hello@jofae.com with the product link before ordering.

Shipping from Japan

Our shipping policy lists preparation within 1–3 business days after payment confirmation. Estimated transit is 1–3 business days within Japan and 5–12 business days internationally, depending on destination. Busy periods, customs and carrier delays may extend these estimates.

Shipping fees are calculated at checkout. International customs duties and taxes may apply. See our full shipping policy for details.

Returns & order support

Our return policy allows you to request a return within 30 days of receiving your item, subject to eligibility and exclusions. Please contact us before sending anything back. Read the full refund policy for conditions and instructions.

Contact JOFAE

Email hello@jofae.com. For an existing order, include your order number. For help choosing an accessory, include the product name or link and your question.